Privacy policy

FIT FOOTWEAR

Last updated: August 2, 2026

Fit Footwear operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fit Footwear is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1 Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Payment card information, financial account numbers, transaction details, and payment confirmations.
  • Account Information: Username, password, security questions, preferences, and settings.
  • Transaction Information: Items you view, put in your cart, wishlist, purchase, return, exchange, or cancel.
  • Communications: Information included when sending customer support inquiries or messages.
  • Device Information: Device type, browser, network connection, IP address, and unique identifiers.
  • Usage Information: Interaction details regarding how and when you navigate the Services.
2 Personal Information Sources
  • Directly from you when creating an account, making a purchase, or communicating with us.
  • Automatically through the Services via cookies and similar device tracking technologies.
  • From service providers who collect or process information on our behalf.
  • From our business partners and authorized third parties.
3 How We Use Your Personal Information
  • Provide & Improve Services: To fulfill orders, process payments, manage accounts, facilitate returns/exchanges, and personalize shopping experiences.
  • Marketing & Advertising: To send promotional communications by email, SMS, or mail, and show online advertisements based on your preferences.
  • Security & Fraud Prevention: To authenticate accounts, secure transactions, and protect against fraudulent or illegal activity.
  • Communicating with You: To provide customer support and maintain a responsive business relationship.
  • Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms and policies.
4 How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

  • With Shopify, vendors, and third parties performing services on our behalf (e.g. IT, payments, shipping, analytics).
  • With marketing partners for targeted advertising subject to your preferences and local privacy rights.
  • When directed or consented to by you (e.g. shipping carriers or social media login widgets).
  • With corporate affiliates or during business transactions such as mergers or restructuring.
5 Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve store features. Shopify may incorporate data from interactions across merchants to enhance services. To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

6 Third Party Links & Children's Data

Our website may link to third-party platforms. We are not responsible for the privacy or security policies of non-affiliated sites.

The Services are not intended for children. We do not knowingly collect or sell personal information belonging to individuals under the age of majority.

7 Security and Retention of Your Information
No security measures are completely impenetrable, and we cannot guarantee perfect security. Retention periods depend on account maintenance needs, legal obligations, and dispute resolutions.
8 Your Rights and Choices

Depending on where you reside, you may have the following rights regarding your personal information:

  • Right to Access / Know: Request details on personal information we hold about you.
  • Right to Delete: Request deletion of your personal data.
  • Right to Correct: Request corrections to inaccurate information.
  • Right of Portability: Request a copy or transfer of your data to third parties.
  • Managing Preferences: Opt out of marketing emails using the unsubscribe link at any time.
9 Complaints & International Transfers

If you have complaints regarding data processing, please contact us below. You may also have the right to appeal or contact your local data protection authority.

Personal data may be transferred or stored outside your country of residence relying on recognized legal transfer mechanisms (such as Standard Contractual Clauses).

Questions About Our Privacy Policy?

Street Saag Wali, Patwan Wala Gate, Kasur, 55050, Pakistan

Contact our privacy team for data requests or policy inquiries.

FIT FOOTWEAR — Your Comfort. Your Style. Your FIT.